This Privacy Policy explains how Unit Twig Luxury collects, uses, shares, and protects personal data in connection with its website and apartment selection services.
Data collection and cookies
This section outlines the categories of personal data collected, where that information comes from, the cookies used across the site, and the controls available to users.
We may collect identifiers and contact details, inquiry content, property preferences, communication records, device and browser information, usage data, and other information you choose to provide when requesting apartment selection services or using the site.
We receive data directly from you when you complete forms, send messages, or otherwise engage with us. We also collect certain information automatically through the site, such as device details, page activity, and cookie-related data. In some cases, we may receive information from service providers that support site operation or analytics.
We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand site performance and visitor activity. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for operation, security, and basic service improvement.
You may manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect site functionality, saved preferences, or the accuracy of usage measurements. Essential cookies may still be used where needed to operate the site securely and reliably.
Use the contact details below for questions about this policy or your personal data.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer justified. You may also object to certain processing or ask us to limit use in appropriate circumstances. Some requests may be restricted where we must keep information for legal, security, or operational reasons.
To make a privacy request, use the contact details in this policy and describe the nature of your request with enough detail for us to review it. We may ask for information to verify your identity and to locate the relevant records. If we cannot fully comply, we will explain the reason where appropriate.
We retain personal data for the period needed to provide services, manage inquiries, maintain records, resolve disputes, meet legal or accounting requirements, and support security and fraud prevention. When data is no longer required, we will delete it, anonymize it, or otherwise handle it in a manner consistent with our retention practices and applicable law.
We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the site unless a different effective date is stated. Where changes are material, we may provide additional notice through the site or by direct communication where appropriate.
We use personal data to respond to inquiries, assess apartment preferences, arrange communications, operate and secure the site, maintain records, improve service quality, analyze site performance, and comply with legal or contractual obligations. We may also use data to prevent misuse, troubleshoot technical issues, and support internal administration.
We may share personal data with trusted service providers that support hosting, analytics, communications, security, recordkeeping, or other operational functions. These parties are expected to use the data only for the services they provide to us and to protect it through appropriate confidentiality and security measures. We do not sell personal data as part of this policy.
We may disclose personal data where required to comply with law, court orders, regulatory requests, or lawful investigations. We may also share information when necessary to establish, exercise, or defend legal claims, or to protect the rights, safety, and security of our business, users, or others.
